We often talk about making our businesses more productive. It is common in the media to hear things like “we need to be more productive” to offset things like rising prices on supplies. But, what is productivity? For the most part, we think of productivity in general terms as “doing more” or “making more” for …
What is the burning goal for your business? In business, as in life, it is very easy to get caught by the trivia of the world around you. As someone wiser than me has said, “in the absence of goals, we become strangely loyal to performing daily trivia until we become enslaved by it. Put …
“This is not my responsibility” is unfortunately a sentence which is heard more than it ever should be in businesses. One of the common factors I find when working with underperforming teams or organisations is a lack of clarity around roles and responsibilities. As a result, tasks are completed to a lower standard, or people …
Watch your revenue soar! What keeps your customers coming back? Do you know your unique market position? Are you happy with your sales results or does your sales and marketing approach need a make over? Our sales and marketing programs enable clients to realise their sales potential by aligning their business vision, sales strategies and …
Business consultants spend a lot of time talking to clients about staff issues – and all too often it’s because someone on the team hasn’t acted in a way that the boss would have done “back in my day”. It’s a tough one – often the employees are younger, therefore from a different generation, and …
They call this a “Dashing Cavalier” hat: When you are at work as an SME Business owner, do you try and where one of these? The Dashing Cavalier: The person who can do everything? What I am talking about here is that as a business owner, unless your business is perhaps $10m plus per annum, …
How much of your day is taken up by responding? Don’t get me wrong clearing your inbox, responding to colleague questions, or texting friends about a catch-up is important, so is getting on with the work that your team and clients depend on you to do. As leaders, what we do can get accepted as …
Improving Productivity 3 – the Fifty-Minute Block Principle Read More »
How easy is it to sit at your computer, banging out reports, drafting emails or surfing the internet, but come 6 o’clock you wonder what you’ve actually achieved? If you feel like you never have enough time in your workday, there are a few changes and habits you can make that will help. In an …
Improving Productivity 2 – the Five-Sentence Principle Read More »
How often have you wanted a few more hours in the day? I know I have and without a doubt it is the most common request from business owners. Owning a business is exhilarating but it can also be exhausting, especially if you’re having to deal with an overflowing inbox, social media messages, text messages, …
Improving Productivity – the Five-Minute Principle Read More »
So much time and money is put into the acquisition of new customers but I commonly find that a lot of businesses do not put the same amount of effort into their current customers. This can often lead to customer churn and a constant battle of bringing on more new customers than those lost in …
