Business consultants spend a lot of time talking to clients about staff issues – and all too often it’s because someone on the team hasn’t acted in a way that the boss would have done “back in my day”. It’s a tough one – often the employees are younger, therefore from a different generation, and …
How much of your day is taken up by responding? Don’t get me wrong clearing your inbox, responding to colleague questions, or texting friends about a catch-up is important, so is getting on with the work that your team and clients depend on you to do. As leaders, what we do can get accepted as …
Improving Productivity 3 – the Fifty-Minute Block Principle Read More »
So much time and money is put into the acquisition of new customers but I commonly find that a lot of businesses do not put the same amount of effort into their current customers. This can often lead to customer churn and a constant battle of bringing on more new customers than those lost in …
It’s possible that I spend too much time thinking about how to improve business so it benefits everyone. But sometimes it leads to some pretty funny observations. Take, for example, one of our Best Practices, which we call “Radical Transparency.” Transparency is supposed to solve this problem, and it does — but only if you …
Have you ever had a team meeting, shared your wishes on what needs to happen, only to find that only a few of the troops do what you ask? I often hear things like “I don’t know how many times I have to say something to get them to do it right?” This is quite …
This may take you by surprise – a blog article by a business advisor that is NOT about business. Nor about work, or management, or profitability, time management, productivity, efficiency and so on. And especially not about a pandemic. No, I want to share a few words about child’s play….and how important it is. Recently, …
Understanding People’s Motivations What do you think motivates your people to come to work each morning? Do you believe that they get great satisfaction from their work and take pride in doing the best possible job? Or do you think that they see work as a burden, and simply turn up for the money? These assumptions about …
