One of the things that we often encounter in businesses we visit is DISORGANISATION – sometimes it’s the boss, sometimes it’s the team members individually, sometimes (but fortunately, not very often) it’s everyone. Other times it’s the office or workshop environment that creates the opportunity to be disorganised rather than the people themselves, but one …
The question of hourly rates is very relevant now. With costs increasing almost everywhere, business margins are being squeezed at a relentless rate. If you are in a service-based industry where your revenue includes a charge for time, then this may be of some interest to you. One of the topics I often debate with …
Most small business owners will have a ‘to-do’ list in one form or another, and for a select few it is all they need as they instinctively trade their way through their current business day, week or month. They manage to regularly achieve what they set out to do, set new goals and targets and …
For those amongst us who use Apple products such as iPhones, have you ever wondered why the snooze function on the alarm is set at 9 minutes? Why not 5? Why not 10? The answer on the internet, according to most experts (usually self-proclaimed), is that Apple is paying some sort of tribute to mechanical …
A simple process for identifying KPIs for your business. The reasons for monitoring KPIs in your business are well known, but it is surprising how many businesses large and small don’t monitor any KPIs other than cash in the bank, or at best profit. And the timing is often sporadic. While these are important measures, …
